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Danny Hussey
6. Collecting and Analyzing Data

Abstract

This research project will study the Obion County Public Library (OCPL) which serves Union City Tennessee and the surrounding county of Obion. The official population area served by the library is 31,340 people (oclibrary.org). This project will study the accessibility of charitable giving opportunities for library patrons.  Through a user-centered assessment tool this project will attempt to gather data in relation to three identified segments of the user community and how they interact with charitable giving opportunities at the library.

Conduct community analysis and implement your evaluation action plan to gather feedback from users about your selected PL service under study. Report in terms of the following: Summarize and report findings (question-by-question) based on data gathered while conducting user-centered assessment/evaluation about your selected PL service. If applicable, provide transcription of data collected as an appendix. (Provide other forms of data collected).
6.1 Critique and analyze data collected: Discuss and report user feedback about the PL service in terms of their needs and information experiences, availability and access, barriers/challenges faced in using the select service, kinds of benefits in using the service, suggestions for improving the service, etc.

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6.2 Improvement strategies: Present a plan for improvement strategies to implement in relation to the selected service for the PL to follow based on the data that you collected during this study. Develop a categorization scheme for the improvement strategies under different headings as appropriate (e.g., web representation, training, marketing to users, etc.).

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6.3 Report findings to your PL and provide feedback about their response to your findings.

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6.4 Critique your process: Discuss and report your process while conducting user-centered assessment in your evaluation action plan and include your observations, what worked and did not work, obstacles and challenges, etc. Provide a discussion of the most interesting facts that emerged during the process.

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Spring 2015

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